Privacy Policy – Split Labs

Data Privacy Policy

1. Introduction

We, Split Labs GmbH, take the protection of your personal data very seriously. This privacy policy informs you about how we collect, process and use your personal data when you visit our website https://split-labs.com. Our website is hosted in Germany by Hetzner Online SE and uses the WordPress content management system. We use Cookiebot to manage your consents, Hotjar for user analysis, Stripe for payment processing, Calendly for appointment booking, and Rewardful to manage our referral program.

2. Responsible Body

The controller within the meaning of the General Data Protection Regulation (GDPR) is

Split Labs GmbH Gaiglstraße 3, 80335 Munich +49 1525 8403748 info@split-labs.com

3. Collection and processing of personal data

3.1 Automatically collected data

When you visit our website, the following data is automatically transmitted from your browser to our web server

IP address
Date and time of access
Referrer URL (the website from which you came)
Browser type and version
Operating system
Access status/HTTP status code

This data is used exclusively to ensure the proper operation of our website, to ensure security, and to improve our offer.

3.2 Collection of data when contacting us

When you contact us (e.g. via a contact form or by email), we collect the data you provide, such as your name, email address and message. This data is used exclusively to process your request.

3.3 Cookies and Cookiebot

Our website uses cookies to improve user-friendliness. Your cookie consent is managed via Cookiebot. Cookiebot helps us to ensure that we only set the cookies that you have consented to. You can disable the storage of cookies in your browser settings, but this may affect the functionality of our website.

3.4 Use of Hotjar for analysis

We only use your personal data for the purposes for which it was collected. Your data will only be passed on to third parties if this is necessary to fulfill the purpose, if it is required by law or if you have given your prior consent.

3.5 Use of Calendly for booking appointments

You have the right to request information about the personal data stored by us at any time. In addition, you have the right to rectification, erasure or restriction of processing of your data and the right to data portability. If you wish to object to the processing of your data or have any questions about your rights, please contact us using the contact details provided above.

3.6 Groove

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss or destruction. Our website and the systems we use are regularly checked for security risks.

3.7 Use of Stripe for payment processing

We reserve the right to amend this Privacy Policy as necessary to adapt it to legal requirements or changes to our services. The latest version of the privacy policy will be published on our website.

4. Use and disclosure of data

5. Your rights

You have the right to request information about the personal data stored by us at any time. You also have the right to rectification, erasure or restriction of processing of your data and the right to data portability. If you wish to object to the processing of your data or have questions about your rights, please contact us using the contact details provided above.

6. Data security

7. Changes to the privacy policy

We reserve the right to amend this Privacy Policy as necessary in order to adapt it to legal requirements or changes to our services. The current version of the privacy policy will be published on our website.

8. Contact us

If you have any questions or concerns regarding the processing of your personal data, you can contact us using the following contact details

Split Labs GmbH
Gaiglstraße 3, 80335 Munich
+49 1525 8403748
info@split-labs.com