Terms and Conditions
1. Introduction
These Terms and Conditions („Agreement“) govern the provision of services by Split Labs GmbH („Agency“) to its clients („Client“). By engaging the Agency’s services, the Client agrees to comply with these terms.
2. Scope of Services
The Agency provides app development, conversion rate optimization (CRO), and UX/UI design services as outlined in the agreed Scope of Work document for each project. Any additional services requested by the Client will require a written amendment to the Scope of Work and may incur additional fees.
3. Fees and Payment Terms
- A 50% deposit is required before work begins on any project. The remaining balance is due upon project completion or delivery of agreed milestones.
- Payment must be made within 30 days of receiving an invoice. Late payments may incur interest at a rate of 5% per month.
- All fees are exclusive of taxes, which are the Client’s responsibility unless otherwise specified.
4. Deliverables
The Agency will deliver all agreed-upon materials (e.g., designs, app files) upon receipt of full payment. Ownership of deliverables transfers to the Client upon payment completion unless otherwise stated.
5. Intellectual Property
- The Agency retains ownership of all pre-existing intellectual property used during the project.
- The Agency also retains ownership of all designs not used in the final deliverable.
- Deliverables created specifically for the Client become their property upon full payment, except for any third-party tools or libraries integrated into the project.
- The Client grants the Agency permission to showcase completed projects in its portfolio unless expressly prohibited in writing.
6. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project. This obligation extends beyond the termination of this Agreement.
7. Amendments to Scope
If the Client requests changes to the agreed Scope of Work after approval, the Agency will provide a revised estimate reflecting additional costs and adjusted timelines. Work on amendments will only begin after written approval from both parties.
8. Termination
Either party may terminate this Agreement with 10 business days‘ written notice if:
- There is a material breach of these terms.
- Either party becomes insolvent or files for bankruptcy.
Upon termination, all completed work up to that point will be invoiced, and unpaid invoices must be settled immediately.
9. Limitation of Liability
The Agency shall not be liable for:
- Indirect or consequential damages arising from the use or inability to use deliverables.
- Errors resulting from inaccurate or incomplete information provided by the Client.
The Agency’s total liability under this Agreement shall not exceed the total fees paid by the Client.
10. Dispute Resolution
Any disputes arising under this Agreement will first be resolved through mediation. If mediation fails, disputes will be subject to arbitration under German law in the Local Court in Munich.
11. Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of Germany.
12. Force Majeure
The Agency shall not be held liable for delays or failures caused by circumstances beyond its control, including but not limited to natural disasters, pandemics, or government actions.
13. Severability
If any provision of this Agreement is found invalid or unenforceable, all remaining provisions shall remain in full force and effect.
14. Changes to Terms
The Agency reserves the right to update these Terms and Conditions periodically. Clients will be notified in writing prior to changes taking effect.
15. Contact Information
For questions regarding these Terms and Conditions, please contact:
Split Labs GmbH
Gaiglstraße 3, 80335 Munich
+49 1525 8403748
info@split-labs.com